Contact us


Find out how to make a complaint about a higher education provider. Please note that we do not have a direct role in dealing with individual disputes between students and providers.

Find out how to make a complaint about the Office for Students.

Contact details

For press enquiries, please:

For queries about registering with the OfS, please email [email protected] or call 0117 931 7305.

Find out more about the OfS Register.

For queries about OfS registration fees, please email [email protected].

For queries about the regulation and ongoing monitoring of providers registered with the OfS, please contact [email protected] or call 0117 931 7305.

For queries about applying for degree awarding powers, please contact .

For queries about applying for university title, please contact .

Find out more about degree awarding powers and university title.

For queries about access and participation plans, please email .

Find out more about access and participation plans.

For queries about the OfS portal, please contact .

Find out more about submitting data through the OfS portal.

For queries about statistics produced by the OfS, please contact .

See our official statistics release schedule and published statistics.

For queries about the Teaching Excellence and Student Outcomes Framework (TEF), please email .

Find out more about the TEF or see the latest TEF outcomes.

For queries about the Prevent duty, please contact  or call 0117 931 7150.

Find out more about the Prevent duty.

For queries about the National Student Survey, please email .

Find out more about the National Student Survey.

For queries about Uni Connect, please contact [email protected].

Find out more about Uni Connect.

For queries about our student engagement work, please contact .

For freedom of information, copyright and EIR requests, please email .

Read about the Freedom of Information (FOI) Act and how to make a request.

For data protection requests or queries, please email .

Read our privacy notice.

Find out more about how to do business with the Office for Students and the latest tender opportunities.

Our Digital Publishing team can help you with:

  • Permission to use the OfS logo
  • Queries about branding
  • Difficulties using the OfS website

[email protected]

For any other enquiries, please: 

  • call 0117 931 7317

Our enquiries line is open between 0900 and 1700 Monday to Friday. Outside of these hours please leave a message and we will call you back.

Guidance and help for students

Information published by the OfS

Our publication scheme lists information that we publish. 

Our retention schedules detail how long we retain information and list the datasets we hold.

Our disclosure log lists information about the number of requests we receive and our response rate, and is published quarterly.

Last updated 27 April 2021
27 April 2021
Added link to the OfS publication scheme
03 November 2020
Add contact details for skills and employment
17 March 2020
Added contact details for questions about our regulatory requirements in relation to coronavirus
17 February 2020
Contact details for the National Collaborative Outreach Programme (NCOP) updated to reflect its new name (Uni Connect)

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